Terms and Conditions

 Effective Date: 20 December 2024

These Terms and Conditions govern the relationship between Bloom and Nelson Billing Consultants and its clients for the use of our services. By entering into a service agreement with us, the Client agrees to these terms. 

1. Service Scope and Limitations 

1.1. Service Levels:
The Company offers services under different tiers of engagement. The services provided will depend on the tier selected by the Client, as outlined in the signed service agreement. 

1.2. No Guarantees:
While the Company will make every reasonable effort to ensure accurate and efficient service, the Company does not guarantee specific financial outcomes, including: 

• Payment of claims by insurance companies. 
• Increased revenue or profitability. 
• Avoidance of financial hardship, including business closures. 

1.3. Client Responsibility:
The Client is responsible for their financial management and ensuring compliance with applicable business regulations. 

2. Client Obligations 

2.1. Provide accurate and complete information necessary for the Company to fulfill its services.
2.2. Maintain communication and provide timely responses to requests from the Company.
2.3. Ensure any patient information shared is accurate and complies with HIPAA standards. 

3. Payment Policies and Late Fees 

3.1. The Client agrees to the payment terms outlined in the service agreement, either: 

• A fixed monthly fee of $800 + negotiable implementation fee. 
• 6% of profit monthly profits + negotiable implementation fee, whichever is higher. 

3.2. Late Payments:
If payments are not received by the agreed-upon date: 

• The Company reserves the right to automatically deduct owed amounts via the payment method on file. 
• A minimum late fee of 7.5% may also apply. 

3.3. Continued non-payment may result in the suspension or termination of services. 

4. Confidentiality and Data Protection 

4.1. HIPAA Compliance:
The Company complies with all HIPAA requirements for protecting patient data. All information shared by the Client will be handled in accordance with applicable privacy laws. 

4.2. Confidentiality:
Both parties agree not to disclose any confidential information obtained during the course of business without prior written consent, except as required by law. 

4.3. Data Ownership:
The Client retains ownership of their data and patient records. 

5. Liability and Indemnity 

5.1. Hold Harmless Clause:
Neither party will be liable for the other’s financial losses or gains. The Company is not responsible for the Client’s overall business success or failure. 

5.2. Indemnification:
The Client agrees to indemnify and hold harmless the Company, its employees, and contractors from any claims, damages, or liabilities arising from: 

• The Client’s operations. 
• Failure to comply with applicable laws or regulations. 

6. Termination Terms 

6.1. Termination by the Client:
The Client may terminate services with written notice of 30 Days. 

6.2. Termination by the Company:
The Company reserves the right to terminate services for: 

• Breach of terms, including non-payment. 
• Misuse of services. 

6.3. Effect of Termination:
Upon termination, the Client remains responsible for any outstanding balances and will no longer have access to Company services. 

7. Dispute Resolution 

7.1. Governing Law:
This agreement is governed by the laws of the state of Colorado. 

7.2. Mediation and Arbitration:
Any disputes will first be addressed through mediation. If unresolved, disputes will be settled by binding arbitration in Denver, Colorado. 

8. General Conditions 

8.1. Entire Agreement:
These Terms and Conditions, along with the signed service agreement, constitute the entire agreement between the parties. 

8.2. Amendments:
The Company reserves the right to update these Terms and Conditions with 30 days’ written notice. 

8.3. Force Majeure:
The Company is not liable for delays or failures due to events beyond its control, including natural disasters or technical outages. 

Disclaimer 

The information and services provided by Bloom and Nelson Billing Consultants  are intended to assist healthcare providers and clinics in managing their medical billing, coding, credentialing, and related administrative processes. By utilizing our services, you acknowledge and agree to the following: 

1. No Guarantee of Financial Outcomes
   While the Company strives to provide accurate and efficient services, we do not guarantee any specific financial outcomes, including but not limited to: 

• Payment of claims by insurance companies. 
• Increased revenue or profitability. 
• Prevention of financial hardship or business closure. 

1. Client Responsibility
   The Client remains solely responsible for the management of their business, including compliance with applicable laws, financial management, and operational decisions. The Company’s role is limited to providing support and recommendations, and we are not liable for any business decisions or their outcomes. 
2. Accuracy of Information
   The Company relies on the accuracy of the information provided by the Client. Any errors, omissions, or inaccuracies in the data shared with us may affect the quality of our services. 
3. Insurance Claims and Payouts
   The Company is not responsible for decisions made by insurance companies, including but not limited to claim denials, reimbursement rates, or processing delays. 
4. Data Security and Confidentiality
   While we adhere to strict HIPAA compliance and data security standards, the Company cannot guarantee against all data breaches or unauthorized access. Clients are responsible for safeguarding access to their systems and sensitive information. 
5. Limited Liability
   To the fullest extent permitted by law, the Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of revenue, profit, or data. 
6. Service Limitations
   The scope of the Company’s services is outlined in the service agreement and may vary depending on the tier or package selected by the Client. The Company is not obligated to provide services outside the agreed-upon scope. 

Hold Harmless Agreement 

By engaging the Company, the Client agrees to hold Bloom and Nelson Billing Consultants, its employees, and contractors harmless from any financial losses, liabilities, or damages resulting from the use of our services.